But to do this, we must keep our processes streamlined and our policies intentional. This includes complying with all applicable laws and regulations in countries where we conduct business.

Ideas matter

Innovation is the backbone of Convercent. By protecting the value of our ideas and work product, we preserve our future. We respect and protect the copyrights, patents, trademarks and intellectual property of our team, as well as our customers, partners and others.

How this shows up

We treat our customer data with utmost care

We recognize that at times, we may have knowledge of our customers’ non-public information. We guard this sensitive data and do not use it for our financial benefit and strictly forbid the sharing of this information. See insider trading policy.

Data must be safeguarded

Our success is founded on the trust we’ve built among our teammates and with our customers. Our customers entrust us with safeguarding their confidential information, and we respect and protect this data with care and diligence. We honor the privacy of our teammates and safeguard their personally identifiable information and never share it with others.

How this shows up

Our assets are a shared responsibility

Whether it’s financial or other data, technology, or physical property, our assets are a valuable aspect of delivering on our promises to our customers. We each have the responsibility to safeguard them against fraud, theft and abuse.

How this shows up

Financial integrity is non-negotiable

Open and honest communication begins with books and records that are accurate, complete and timely. Regardless of title or function, every Convercent teammate is accountable for producing honest, factual records.

How this shows up

We don’t give bribes

We comply with all anti-corruption and anti-bribery laws applicable to our operations, including the Foreign Corrupt Practices Act and UK Bribery Act. We hold our third parties working with governmental officials on our behalf to the same standards. See Anti-corruption Policy.

Corruption comes in many forms, such as: