Code of Conduct

Competing Fairly


Competition

We believe that competition breeds excellence and is in the best interest of our customers. We compete based on the quality of our technology and services, innovation, and price, and don’t discuss competitively sensitive topics with our competitors. When you findyourself in a similar situation, the best course of action is to immediately end the conversation and seek help by contacting Legal or Ethics & Compliance.

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Do not enter into any form of agreement or understanding with competitors to fix prices, rig bids, allocate customers or restrict supply.

We win business for the right reasons

Our success is built on our ability to deliver a world-class software experience. We will never use bribes or other corrupt business practices to further our business objectives, and we hold our third parties working with on our behalf to the same standards. See our global policy on anti-bribery and corruption.

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When traveling internationally, follow the gift & entertainment disclosure process for any gifts, travel or entertainment with a foreign government official.

Q&As

A: Correct the error during the meeting if possible. If that is not possible, raise the issue with the teammate, your manager, or other Convercent leader after the meeting, and ensure that Convercent corrects any customer misperception.

A: Giving or offering to give anything of value to a government official to influence a discretionary decision.

A: Small sums paid to non-U.S. government officials to expedite or facilitate non-discretionary actions or services, such as obtaining and ordinary license or phone service.

A: No. All payments much be directly related to products and services outlined in the relevant contract with the governmental agency and the related cost/fee schedules. These payments must be made to the governmental agency and never to any individual government official, without regard to the size of the payment.

A: Elected officials and employees of a federal, national, state or local government, such as customs officials and tax authorities; political parties; candidates for political office; employees of any public agency or state-owned organization such as state-owned hospitals and universities; employees of public international organizations, such as the United Nations.

A: Report your suspicions to Legal or Ethics & Compliance at once. No such payments should be made to the consultant until the company has investigated your concerns.